Mildly Fearful of Indian Call Center Phone Phishing Scam

Long story short, the Indian Call Center Scam is a “phone phishing” scam where cruel idiots claiming to be from a Microsoft partner attempt to trick folks into letting them access their computers, then cajole them into sending money due to fake or planted viruses (or, failing that, threats of deleting important files, which they can now do if you’ve given them access).

I doubt most people that are at all computer savvy would fall for it, but nonetheless, watch out for this scam. If nothing else, they’re persistent.

Here’s my experience.

I got one of these scam calls the other day. The scammer called on our land line, which we don’t use at all (was required for the cable/Internet package we use). The only calls I get on this line are telemarketers and sometimes the local rescue mission (indeed, the only reason I ever pick it up). When it rang, caller ID had some kind of “number unavailable” message. I picked it up, and a man with a heavy Indian accent engaged me in a less-than-polite conversation that went something like this:

“Hello, sir, I’m from [garble garble], and we’re getting reports on the Internet of malware infecting your machine. Tell me, is your computer currently on?”

Me [after laughing for about 15 seconds]: “Dude, you’re full of crap. Bye.”

I hung up. Phone rang again. Same thing on the caller ID.

Me [can’t help still laughing]: “Hello? How can I help you?”

Him: “F-ck your mother. F-ck your daughter. F-ck your wife.”

I was in hysterics.

Me: “Excuse me?”

Him: “F-ck your mother. F-ck your daughter. F-ck your wife.”

I had to hear it again.

Me: “Come again?”

Him: “F-ck your mother. F-ck your daughter. F-ck your wife.”

Me: “Where’d you say you were calling from again?”

Him: “F-ck your mother. F-ck your daughter. F-ck your wife.”

So that was funny. And that was it for that day. But the calls kept coming in subsequent days; I’d come home to find that same readout on the caller ID, and we’d been called five or six times. Also I’d answer the phone to find the scammer(s) hanging up as soon as I cheerfully (cartoonishly so) said “hello.”

When I finally made contact with another one of these vultures who inevitably profit from kids and the elderly, I had the pleasure of speaking with a woman who was less profane than her scummy coworker, but still a dumb scavenging scumbag herself. She had a better connection and a lighter accent; I understood her much better than the prior guy. She ID’d the company as “Technical maintenance services.”

I asked “Technical maintenance services for whom?” She just repeated that phrase.

I asked, “That’s the name of your company?”

She moved downward in the script and told me all the horrible things my computer was doing in terms of transmitting, infecting, and otherwise disseminating malware and viruses.

I said, “you must be mistaken, I don’t have a computer. You must have the wrong number.”

The calls largely stopped after that, or at least nobody ever bothered speaking to me after answering the phone as if I were Porky Pig or Troy McClure.

Nonetheless, I confess — I live in constant mild fear. Not that I would ever fall for it. No, because I work and sleep weird hours and I’m leery because they might call and wake me up. The power to reach into somebody’s household and create a loud noise . . . it’s a privilege that shouldn’t be allowed to be abused. But how the hell do you stop an India-based call center making VOIP calls? You got me.


5 comments for “Mildly Fearful of Indian Call Center Phone Phishing Scam

  1. Akshat sethi
    September 21, 2012 at 5:34 am

    I can’t believe this, is it possible?? i never got that type of call, how can we ignore that type of call? These type of crap done by call center or something else.

  2. N'arely Got-Me
    December 16, 2013 at 5:43 am

    They’ve been after me and the wife for 3 years now. They just rang again a few minutes ago, hence I keyed into Google and found you – this page – hoping to find a remedy.

    Yes, they are EXTREMELY persistent. We’re bombarded with a large number of calls for several weeks then

    Oh! Oh! Oh! “They just rang again now as I was writing! I told him “Fuck you, fuck your wife, fuck your daughter!” Thanks for the quote. Well! That felt good!

    How long will it be before they ring again, do you think? My guess is they’ll ring again tomorrow.

    So ……. no remedy that you know of? I beseech you to get back and let us know if you do come across a way to be rid of these bastards. Promise?

  3. Pete
    January 2, 2015 at 4:52 pm

    I usually keep them on the phone for as long as I can. It costs them money I think that they have to offset to make their own profit.

    I had one guy who said he was from Microsoft on the line for 25 minutes while I acted all concerned, bombarding him with noobish questions.

    I gave him a fake credit card number, when he said it was not valid, I said “it should be good, I have a good job, I have good credit, I work for Microsoft”

    The awkward silence was marvelous

    He then proceeded to tell me that I cost him $328 and I had to give him a valid credit card number or he was going to “fuck my phone number” (what does that even mean?) I was laughing so hard I didn’t notice when he going up.

    Now I get them once every 6 months or so and I just tell them that I use Linux.

  4. April 25, 2018 at 11:51 pm

    How do you get rid of these COCKROACHES??????? Is there no one or any way the U.S. can protect the unaware people or elderly from these monsters…… If they can not be arrested then there should be something to protect the people!!!!!!! Why should they be allowed to take from people and nothing or no one to fight for their money back or shut all these JERKS DOWN………. I am sure our gov. , .would jump on us if we were trying to get ahead like that. Like these COCKROACHES they just keep on feeding off the unaware or unknowing people because they have no one to smash and stop them.. Too bad we can not post a BIG LIST with their names warning people about these COCHROACHES so they will not have access to these unknowing people ……

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